VentureAxis Global ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use and protect it, and the rights you have over it.
Information We Collect
We collect information you provide directly — including your name, email address, phone number, date of birth, country, identification documents, proof of address, and wallet addresses — as well as account activity (deposits, withdrawals, trades, support messages) and technical data (IP address, device and browser details, log timestamps).
How We Use Your Information
We use your information to operate the platform, verify your identity, process deposits and withdrawals, comply with anti-money-laundering and counter-terrorism-financing obligations, detect and prevent fraud, communicate service updates, and improve our Services.
Storage & Protection
Personal data is stored on secured infrastructure with encryption in transit (TLS) and at rest. Access is restricted to authorized personnel under role-based controls. We maintain auditable activity logs and review them periodically.
Cookies & Analytics
We use cookies and similar technologies to keep you signed in, remember preferences, secure your session, and understand aggregate usage. You can control cookies through your browser settings; disabling them may affect platform functionality.
Sharing of Information
We do not sell your personal data. We may share information with regulators, law enforcement, payment and blockchain analytics providers, identity verification providers, and IT service providers, strictly to deliver the Services or to comply with the law.
Retention
We retain personal data for as long as your account is active and for the period required by applicable financial and AML record-keeping laws (typically five to seven years after account closure), after which it is securely deleted or anonymized.
Your Rights
Subject to local law, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise these rights, contact Ventureaxisglobal@gmail.com. Some rights may be limited where retention is legally required.
Children
The Services are not directed at individuals under 18 and we do not knowingly collect their data.
Changes
We may update this Privacy Policy. Material changes will be communicated through the platform.